New cell phone

I have been having issues with my android phone running slow and locking up for a couple of minutes at a time.  I did a factory reset and the behavior returned after about a month.  T-Mobile replaced it under warranty and the refurbished one they sent me started to do the same thing after about a month.  This past Monday, the screen cracked on the refurbished phone causing over half the display to stop working.  I was feed up with these problems and spent the money to get a new phone on a payment plan.  I am now using an iPhone and will see how well it works for me.

Still fighting with T-Mobile about their "service" in our neighborhood

I am in the middle of another round with T-Mobile about the 3g/4g coverage here.  This time the engineers say we have "excellent"coverage here. If this is excellent coverage, I do not want to see good or fair coverage.

They keep trying to say the problem is our equipment, which seems unlikely since we have been through several handsets each and we spent last week in San Francisco and did not have a single connection issue our data issue.

Multiple handsets over a several year period points to a network problem, a tower problem, or they simply cannot cover this area for some unknown reason. If the issue is the third one, they need to admit it and update their coverage maps to have a hole in this area.

The really sad thing is that they have a 2g/edge cell under a mile from my home and I can see the antennas from my roof. The system keeps trying too connect is to the nearest 4g tower that does not seen to be able to cover this area properly.

We like the service except for the fact they cannot seem to provide the promised service where we need to most and they insist that they are providing it.  I Ann almost to the point of changing carriers to one that can provide a working signal to my home.

If they had a signal booster they could send me, it would solve the problems. They will not have any until this summer and it sounded like I would have to pay them tho ship it too me to resolve their problem.

Location : 7745 Yorkshire Dr, Reno, NV 89506,

Location : 7745 Yorkshire Dr, Reno, NV 89506,

Data service questions finally answered.

I finally received an answer about the ongoing data problems that I have been seeing in the area of my home.

It turns out that the nearest 3g+ cell is several miles to the south of my location and the closer cells are 2g. The coverage map for the public shows solid 4g data coverage in this area; however, according to t-mobile's engineering department I am in a 2g service area. The closer cells are supposed to be upgraded "soon", a nice vague timeframe that I take to mean sometime in the next five years.

Part of the problem is the fact that the phones are configured to give priority to faster cells over slower cells, even if the slower cell provides a stronger signal. So, due to the facts that T-Mobile is providing inaccurate coverage information and the design of the systems, my wife and I have to deal with our phones going dead very fast at our home.

Thank you T-Mobile for providing exaggerated coverage information and almost two years to admit it to me unofficially.

Location : 7745 Yorkshire Dr, Reno, NV 89506,

New phone

I picked up a new phone last week. I am still on T-Mobile and finally found out why we were having data issues on our old phones.  It seems that the sim card affects your data connection.  The data is working better, but still had issues.

The new phone is a Samsung Galaxy s2 is very nice.

Location : 7705-7715 Yorkshire Dr, Reno, NV 89506,

Location : 7745 Yorkshire Dr, Reno, NV 89506,

T-Mobile customer service seems to be going downhill

I just spent over on hour on the phone with T-Mobile customer service trying to resolve an issue with Web site login.  I was only hung up on twice by their system.  It will take them up to 72 hours to fix a login problem.

Location : 7745 Yorkshire Dr, Reno, NV 89506,

Report on new rom in phone

The new rom,  CM 6.1.1 , is very smooth and fast.  I have found no issues yet with it and the data performance is great everywhere but our neighborhood.  It looks like I will be rooting my wife's phone soon.

It is time to start complaining to t-mobile about the data issues in our neighborhood and see if they will do anything about it.

Location : Address not available

Updated my phone rom

I finished updating to froyo on my phone. I will check it out for a couple of days then root my wifes phone and install it on there.

So far it is nice and fast.

Location : 7745 Yorkshire Dr, Reno, NV 89506,

Blog renamed

I have renamed this blog because I have a new phone.

I will end up moving my sim card back and forth until the new phone is rooted.

Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,



Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,

Update on phone

I am still using an experimental rom for my phone. It is android 2.1 rom based on the hard volunteer work of some great programmers.  There are some minor issues but it is worth the glitches.  I have lost the home screen icons a couple of times; a reboot fixed it.

When it comes out of testing for a few days I will talk to Kelley about installing it on her phone. She will like the updates, but not having to reinstall her programs.

This rom is very nice work and brings nice features to an older phone.

 Cyanogenmod Visit this site and check it out if you have a t-mobile G1 or MyTouch it is worth the effort. Read all of the instructions and understand them before you do anything to your phone. There are risks to your phone and it is your responsibility to understand them.

T-Mobile data problems continue

I just spoke with customer service again about the data problem at my home and they determined that it is a problem with the cell site. I tried to tell them this a month ago. They have no eta on a fix, it could be days or weeks. This has been going on for over a month and a half now. This is now well past the point of breach of contract on their part and I could get out of the rest of contract, I am wondering if it is time to look at other providers.

Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,

The ongoing T-Mobile 3G data saga

I just got off the phone with a T-Mobile customer service rep.  I did not have to go through all the normal tests and I have another trouble ticket number in my file.

An engineer from T-Mobile is supposed to contact me within 72 hours to make arrangements to come on site to troubleshoot the problem.  I am not optomistic that they will contact me.

The saga continues....

Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,


Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,



Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,

T-Mobile data problems ongoing

The edge connection has been working at the house for a couple of days now. I waited before reporting this to confirm that it was stable.  The big problem is that I STILL do not have 3G service here.

I have not heard from customer service since last Wednesday and have never heard from an engineer.  Considering that I have been told by customer service reps several times an engineer would contact me, this is becoming a bad joke.  It was this level of failure that convinced me to switch carriers last time.

I is getting really frustrating that they seem to keep trying to blame it on my phone when my wife's phone has the same issue and we both have the same problem inside and outside.  Every time I speak with them, they want me to walk through the same set of troubleshooting steps again, it seems that they are doing the same things over and over expecting different results.

I will follow up with them again today and see if they want me to do their standard troubleshooting again, proving their standard procedure of blaming the customer's equipment.

Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,

Still no cellular data with T-Mobile

T-Mobile data still not working at my home. Now at about 40 hours with no working cellular data in this area. This is getting bad, I have no data for my data intense phone outside of wifi range at home.  No data in the yard :-(  I may be looking at new carriers after this contract is up.  http://maps.google.com/?q=39.5938301,-119.842904

Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,

T-Mobile data problems

I have been discussing with T-Mobile the fact that I can connect at 3G speed but not transfer any data.  It worked for a month and a half after they turned it up in this area, then stopped.  I have been forcing my phone to 2G/EDGE for a month now to have data service.  This morning, the 2G stopped connecting, no icon and no data. They seem to have no idea what the problem is and no eta on repair.

Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,

Review of Twidroid twitter app

I have been using Twidroid as long as I have been using twitter.  I have also installed the plugin for adding your location to a tweet.  I have settled into using it more than I use Swift.  I find it to solid functional software. I have not found any bugs in it myself.  The only issue that I have is the size of the application.  At over 1 meg, it takes up a lot of space in storage for what it does. For a user on a stock G1, progam space is a very limited resource.  Since I have rooted my phone and the rom I prefer automatically uses apps2sd, I do not have this space issue.

I would recommend Twidroid if you have the space or run a rom that works around that issue.  Otherwise take a real close look at Swift, which seems to work just as well except for the geolocation.

 Follow me on Twitter 

I was at : 7671-7715 Yorkshire Dr, Reno, NV 89506,

Windows Mobile 6.5 Pro on a T-Mobile Wing

I sitting here looking at a T-Mobile Wing that my nephew installed a windows mobile 6.5 rom on.  It even has the Touch-Flo interface on it.  It does work, but is too slow to do much with.  They sent it to me to "fix" it.  It seems he could not figure out how to put the stock rom back.  I am heading to my computer now to see how much it will take to put it back.

I was at : 7671-7715 Yorkshire Dr, Reno, NV 89506,

Cell phone problems

I cannot receive calls right now, making calls seems to be an issue part of the time as well. T-Mobile is having a network problem. Here is hoping they get it fixed soon. What is funny is that data is working with no problems.