Sunday, March 7, 2010
Swype update
I have been using Swype for a short time and like it. It is software I would pay for, it would be worth it.
Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,
Saturday, March 6, 2010
Testing swype input method beta
I am testing Swype beta input method for android. It is very slick so far, just slide your finger over the letters of the word and if it is not sure it gives you several choices. It also seems to learn as you use it. I am impressed so far with it.
Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,
Wednesday, March 3, 2010
The ongoing T-Mobile 3G data saga
I just got off the phone with a T-Mobile customer service rep. I did not have to go through all the normal tests and I have another trouble ticket number in my file.
An engineer from T-Mobile is supposed to contact me within 72 hours to make arrangements to come on site to troubleshoot the problem. I am not optomistic that they will contact me.
The saga continues....
Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,
Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,
Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,
T-Mobile data problems ongoing
The edge connection has been working at the house for a couple of days now. I waited before reporting this to confirm that it was stable. The big problem is that I STILL do not have 3G service here.
I have not heard from customer service since last Wednesday and have never heard from an engineer. Considering that I have been told by customer service reps several times an engineer would contact me, this is becoming a bad joke. It was this level of failure that convinced me to switch carriers last time.
I is getting really frustrating that they seem to keep trying to blame it on my phone when my wife's phone has the same issue and we both have the same problem inside and outside. Every time I speak with them, they want me to walk through the same set of troubleshooting steps again, it seems that they are doing the same things over and over expecting different results.
I will follow up with them again today and see if they want me to do their standard troubleshooting again, proving their standard procedure of blaming the customer's equipment.
Location : 7671-7715 Yorkshire Dr, Reno, NV 89506,