Charter Cable in Reno sucks

Today for no obvious reason our Internet and phone went down. We both know IT and networking. It is not an issue on premises and they will not check their system to the dmarc without someone here to sign paperwork saying they were on-site.

Stupid arrogant companies that treat customers like morons that understand nothing at all.

Busy times since last post

      A lot has happened since my last post.  I have graduated from TMCC with an Associates of Fine Art and am now taking classes at UNR towards my Bachelor degree.

      We have sold the house we were living in and have moved into a 32 foot fifth wheel travel trailer.  Lot rent for the trailer is less than renting a house or apartment.  The data issues we were seeing with T-Mobile appear to be related to something in the area where the house was.

     We are also resident artists at Reno Art Works, actively working on our fine art photography, paintings and other projects.

I will try to remember to update this more often now that I have an IPad with a keyboard it is much easier to type stuff.

Busy weekend

This weekend was a busy one around the house. 

I rewired or travel trailer repairing the damage caused by the thief that stole the two coach batteries over the winter. They cut wires off after they had disconnected them.   This mentioned I needed to trace the wires out and build available schematic of the trailer wiring for the batteries.  Now all I have to do is buy replacement batteries.

The other big project was to get the lawn mower running again and cut the grass jungle that was the front yard.  Some of the grass was over one and a half feet tall.

Still fighting with T-Mobile about their "service" in our neighborhood

I am in the middle of another round with T-Mobile about the 3g/4g coverage here.  This time the engineers say we have "excellent"coverage here. If this is excellent coverage, I do not want to see good or fair coverage.

They keep trying to say the problem is our equipment, which seems unlikely since we have been through several handsets each and we spent last week in San Francisco and did not have a single connection issue our data issue.

Multiple handsets over a several year period points to a network problem, a tower problem, or they simply cannot cover this area for some unknown reason. If the issue is the third one, they need to admit it and update their coverage maps to have a hole in this area.

The really sad thing is that they have a 2g/edge cell under a mile from my home and I can see the antennas from my roof. The system keeps trying too connect is to the nearest 4g tower that does not seen to be able to cover this area properly.

We like the service except for the fact they cannot seem to provide the promised service where we need to most and they insist that they are providing it.  I Ann almost to the point of changing carriers to one that can provide a working signal to my home.

If they had a signal booster they could send me, it would solve the problems. They will not have any until this summer and it sounded like I would have to pay them tho ship it too me to resolve their problem.

Location : 7745 Yorkshire Dr, Reno, NV 89506,

Location : 7745 Yorkshire Dr, Reno, NV 89506,